Cardiac Stress Test Day

I was dreading it but it's now over and I should be able to discuss the results tomorrow.

The letters from the Hammersmith are still a problem....I have another appointment tomorrow there that I hadn't been informed about because I haven't got that letter either. Must email TNT, again.

It's a pain because I have to pull out of a work meeting that I'd set up and had I known about the hospital appointment this could have been rescheduled. 

Angina and the Post

It appears that Hammersmith Hospital is using TNT to send post. I have an appointment tomorrow but the letter advising me failed to arrive. Could explain why I was phoned on Friday.....

How many patients will miss appointments and at what cost, if this is a common problem? And how much does it cost for the NHS to have to phone patients?